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Showing posts with the label customer service

Are we losing our connection with others?

Ok the title suggests that I might be talking about dating connections. Well ....... (paused and thinking)...........Sorry not this time. Lol I can't  believe that I've not posted a blog for some time? You must think I'm gonna tell you that I found connection with  someone special hence the silence. Sorry to disappoint. It's much simpler: WiFi and computer problems amongst other things. I will fill you in on what's been happening in other blogs. For now I will leave that there and say I am  glad to be reconnected AND  that I am currently borrowing my teenage daughter's laptop. Yep you can see what's coming .. I'll see how long that'll last. LOL. Anyway what I really wanted to talk about was that I feel we are losing that which makes us just a little more human. I'm talking about our daily real life interactions with people. I feel concerned that  people are not connecting with each other on a daily basis. Yes all the apps are great an...

What's happened to good customer service?

Why in the heck  can't  you get good customer service nowadays? Is it really too much to ask that people communicate sensibly with customers?  You know when you get poor service you can either act like some wild animal raging and snarling at the teeth or just be so cool that the sarcasm is lost on the intended victim. Are people really trained or just thrown to the front of the store? If I was one of them secret shoppers some people would be in serious trouble. Well at least that's the story in my head.  What’s got me upset?  Let me tell you. I go into this patty shop to buy a patty. As I enter the shop there is big dude in front of me and to my left there are 3 people sitting on stools like  they've  been served and waiting. To my right is another two and next to me is the elderly man who is the reason why  I'm  in this shop in the first place! Anyway behind the counter is a young male adult and behind him is a femal...