Change Ready or Not

It  is Christmas 2014 and I am alone.  I made a decision that my children could spend time with their father. This decision was made in their best interest but has left me without them for Christmas, my birthday and the welcoming of the New Year. In my head I know this is the right decision for them but my heart now aches because I miss them. Somewhere in all this I know I am not the only parent feeling like this especially at this time of the year.   I wasn't going to spill my guts in a blog but then whilst looking on my Facebook page someone tagged a like for a comment that I had posted on their wall back on 2/6/2014. This drew me back to what I had shared and I share it with you because up until reading that post I was feeling a little raw but this is what I had said back then… “ I   believe my maturity is shown when I encourage my children to have a relationship with their father even though we are no longer a couple. Do I feel...

Why in the heck  can't  you get good customer service nowadays? Is it really too much to ask that people communicate sensibly with customers?  You know when you get poor service you can either act like some wild animal raging and snarling at the teeth or just be so cool that the sarcasm is lost on the intended victim. Are people really trained or just thrown to the front of the store? If I was one of them secret shoppers some people would be in serious trouble. Well at least that's the story in my head.  What’s got me upset?  Let me tell you. I go into this patty shop to buy a patty. As I enter the shop there is big dude in front of me and to my left there are 3 people sitting on stools like  they've  been served and waiting. To my right is another two and next to me is the elderly man who is the reason why  I'm  in this shop in the first place! Anyway behind the counter is a young male adult and behind him is a femal...

The other night I was talking to a mate of mine and one comment   he said made had me sit up. He said that it wasn't public knowledge that the UK blood banks had been sold off to a company that ran Burger King! I laughed however he wasn’t. I said I had to check it out and sure enough he was correct.   UK plasma supplier sold to US article 18th July 2013  http://www.independent.co.uk/news/uk/politics/is-there-no-limit-to-what-this-government-will-privatise-uk-plasma-supplier-sold-to-us-private-equity-firm-bain-capital-8718029.html .  Ok it is a subsidiary company but none the less the point stands. I tried to think about what this actually means to the service we might receive. Here in the UK there are blood drives where the public are reminded to give their donate their blood. There are people who regularly and freely donate their blood to help the NHS service in the work that they do. We do not sell our blood but is this where we are heading?  Why wou...